transaction loading infinitely and not showing the latest balance Update: it’s getting worse — I can’t use my card to pay for online shopping.
JPMorgan Chase
2025年10月8日
Thank you for your review. We're aware of issues our customers are experiencing with our app and are working hard to get this resolved. We apologise for the inconvenience this is causing you. In the meantime, you can use your Chase card as usual. If you still require any further assistance, please call us 0800 376 3333.
新功能
We've taken great care to update the app experience and make it as seamless and brilliant as possible. Think of it as the coding version of dotting the i's and crossing the t's.